Shipping & Returns

ORDERS
When you wish to place an order from Nigel Wood T/A Sandbar Composites, you should make contact with Nigel Wood either by the link on the website or by e-mail on sales@sandbarcomposites.uk or by telephone on +44 (0) 1295 812792 or +44 (0) 7836 241420. Orders may also be placed by fax on +44 (0) 1295 812793.

PAYMENT
Payment can be made by cash, cheque, direct money transfer or PayPal.

SHIPPING
We endeavour to process and dispatch all orders within two working days. When an order is placed with us, you will be kept informed throughout on how your order is progressing. At all times, if you have any queries, you can contact us by email at sales@sandbarcomposites.co.uk .

The charge for shipping depends on where you are in the world. The price that you pay is determined by a combination of size and weight.

CUSTOMS INFORMATION
In the case of overseas orders, please remember that you are responsible for any additional import duties or taxes that are levied when the package reaches your country. Customs policies vary widely from country to country and we cannot predict what charges, if any may be made. If you require further information we recommend that you contact your local customs office. Overseas customers should also remember that you are considered the importer of record and must thus comply with all laws and regulations of the country in which you intend to receive the goods. Packages that are dispatched across borders are also subject to opening and inspection by customs authorities. Orders that are dispatched overseas will list the value of the contents of the package and we may provide further information about the order to the carrier, which may also be passed, to customs as appropriate.

STOCK LEVELS
In the event that an ordered item is out of stock, you will be informed by a member of staff by email or by telephone as soon as possible. We will state when we expect stock to arrive and you will be given the opportunity to continue with your order, change your order or cancel.

RETURNS POLICY
We operate a 'no quibbles' 14 day guarantee.

If for any reason you are unhappy with your purchase, please return the item or items unopened, in the original condition, to our returns address within fourteen days of the date that you received the order. A full refund for the price that you paid for the item or items will credited to the credit or debit card that you made the order with. Items that have been fitted or used will only be accepted for return if they are found to be faulty, see 'Faulty Goods'.

To return an item or items please follow the following steps to ensure prompt processing of your refund:

- Package the goods in the original packaging (if any), and ensure that the item is secure and ready for posting.
- Include the original delivery note or invoice if you still have them, along with the reason for return. If you do not have the original paperwork, please include a note with your contact details and order information.
- If the reason for return is a fault, please include a full description of the fault.
- Send the package to the following address:

Returns Department
Sandbar Composites

4 Lester Close
Twyford
Banbury
OX17 3LH
GREAT BRITAIN

GB VAT: 835145043

We recommend that you return the item or items using a recorded-delivery service for your protection.

FAULTY GOODS
If the item is found to be faulty, by law you can return the item within a reasonable period of time. A full refund for the price of the item, the outward delivery charge, and the costs incurred for the return of the item will be credited to your credit or debit card. Please follow the above instructions for returning your item or items.

ITEMS DEMAGED IN TRANSIT
If any items are found to have been damaged in transit, please return the goods to us within fourteen days of the date that your received the order. Upon the receipt of the item, a refund will be made for the costs incurred in returning the item and a replacement item will be despatched to you.

This returns policy does not affect your statutory rights.


All texts, images and pictures are © 2017 Sandbar Composites Ltd, Ilmberger UK and Ilmberger Carbonparts and may only be reproduced or used with prior pemission
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Tel:+44 (0)7836 241420 OR +44 (0)1295 812792 Fax:+44 (0)1295 812793 E-mail: sales@sandbarcomposites.co.uk